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Frequently asked questions (FAQs)

Find answers to some frequently asked questions (FAQs).

Technical support

A FlexLink conveyor can operate in temperatures between –20 °C and +60 °C.
Temperatures up to +100 °C can be taken for short periods. This is mainly for cleaning and rinsing.
If you know the component designations (e.g. XCAN 8), you can search for them here to find their individual weights. You can also contact your local sales office.

Price and delivery

Our warehouses are located in the US, Poland and Malaysia. Some local sales offices have emergency stocks of selected spare parts. Depending on the component you order the delivery time can vary so please contact your local sales office for exact delivery date.
We offer normal and express shipping. Please contact your local sales representative to discuss the best delivery form.
Orders placed through the Online Store are tracked under the menu "Your Orders" (European countries only). To track other orders please contact your local sales office.


Please contact your local sales representative for more information.

Engineering tools

Yes, information is available here.
If you use a free email service (e.g. Gmail, Hotmail) upon registration, your email address may get blocked by the PartCommunity service. Please use your company email address if possible.
Read "How to download 3D CAD files".

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