Business documents

Ethics, policies, statements and certificates

Founded on honesty, integrity and sound business manners

FlexLink is a global company with a business built on long-term competitiveness. Our operations are founded on honesty, integrity and sound business manners expressed in our values and policies. Our business is based on free and fair trade principles, ensuring that competition and ethical conditions apply to the legal framework.

These values define our company culture. Guidelines and policies give us direction on specific matters in our daily work.

Terms and conditions of sales and other business documents

Building relationships are an essential part of living our values. We believe in creating and maintaining long-term, mutually profitable relationships where both parties respect the established agreement and conditions. FlexLink aims to simplify negotiations and rationalize the handling of contracts and contract relations.

Unless otherwise specified in our quotation, FlexLink's international trade is subject to Orgalim S 2022 - General Conditions for the Supply of Mechanical, Electrical and Electronic Products and Orgalim SI 14 - General Conditions for the Supply and Installation of Mechanical, Electrical and Electronic Products. See for reference: orgalim.eu

See our terms and conditions of sales and other relevant business documents.

Documents

PDF Terms and conditions of sale - United States & Mexico

PDF Terms and conditions of sale - Brazil

Portuguese (Brazilian)

PDF Terms and conditions of sale - United Kingdom

PDF Terms and conditions of sale - Canada

PDF Terms and conditions of sale - Germany

PDF Terms and conditions of sale - Sweden

PDF Terms and conditions of sale - India

Our code of ethics

In our Code of Ethics, we express what behavior we demand from employees, suppliers, consultants and other business partners to follow. The document outlines the common ground of conduct in specific areas such as non-discrimination, improper influences and payments, legal compliance, proper accounting principles and good working conditions.

Download our code of ethics.

Documents

PDF Code of ethics

Our suppliers

Our suppliers and subcontractors reflect our commitment to sustainability and share our values and vision. More than that, FlexLink suppliers are crucial to our operations, creating added value for our customers. For this purpose, we have developed our supplier handbook, which is a guideline for all suppliers working with us.

FlexLink requires all suppliers to develop systems based on International Standards (ISO 9001, ISO 14001, and ISO 45001) to continuously improve related performance.

Documents

PDF Coesia general terms and conditions of purchase

PDF FlexLink Systems GmbH - general terms of purchase

PDF Supplier handbook

Portuguese (Brazilian)

PDF Annex 1 - Supplier Manual

PDF Annex 2 - Sustainable Procurement

Our environment

FlexLink’s offer brings increased total efficiency to our customer’s production processes by reducing waste and energy consumption per produced unit. At the same time, we are working on reducing the environmental impact of our activities and operations. Learn more about sustainability at FlexLink.

FlexLink sites are certified to ISO 14001:2015 and ISO 50001:2018, the international standards for environmental and energy management.

Documents

PDF Energy and climate policy

Portuguese (Brazilian)

PDF Environment policy

Portuguese (Brazilian)

PDF Water policy

Portuguese (Brazilian)

PDF Certificate of Approval: ISO 50001:2018 Germany

PDF Certificate of Approval: ISO 50001:2018 Poland

PDF Certificate of Approval: ISO 50001:2018 Sweden

PDF Certificate of Approval: ISO 50001:2018 UK

PDF Certificate of Approval ISO 14001:2015 - ISO 9001:2015 - ISO 45001:2018

Our people

FlexLink honors a diverse and dynamic workplace bringing agility and making us live our values. We work in a systematic way to safeguard diversity, equality, and non-discrimination in our units. We want to have a working environment where people grow and take on extended challenges. The company culture is open and rewarding, built on our values, respect, responsibility, knowledge, and passion.

For our people, we have annual performance reviews and individual development plans. It is essential for us that our talents can develop with the company and the Coesia Group. We make sure our people feel engaged and that communication is open and fair. The employee engagement surveys confirm an excellent working climate and our managers being good leaders, something we are proud of.

FlexLink wants all employees to work in a safe and secure workplace where we are respected and perform our best in risk-free environments. For this purpose, FlexLink has a multisite certification for ISO 45001:2018, the international standard for health and safety management.

Documents

PDF Occupational health and safety policy

Portuguese (Brazilian)

PDF Certificate of Approval: ISO 14001:2015 - ISO 9001:2015 - ISO 45001:2018

PDF RoHS3 Regulation Compliance Declaration

PDF REACH statement

PDF Conflict minerals statement

Quality

We aim to increase the satisfaction of our customers and create added value for their businesses. Quality is part of FlexLink’s Health, Safety, Environment program (HSE), meaning that our products, solutions, and operations are efficient in using energy and protecting the environment.

FlexLink has a multisite certification to ISO 9001:2015, the international quality management standard.

Documents

PDF Quality policy

Chinese (simplified)

Portuguese (Brazilian)

PDF Certificate of Approval: ISO 9001:2015 China

PDF Certificate of Approval: ISO 14001:2015 - ISO 9001:2015 - ISO 45001:2018